Customer Payment on Account

Customer Payment on Account allows payments to be received at the counter without the need for full security access to accounts receivable. The customer can be provided with a receipt for the payment detailing the amount paid and the current account balance.

Receiving a Payment

1. Click on the Cash Drawer menu.

2. Click on Customer Payment on Account.

3. In the customer field enter criteria to search for the customer by name.

4. Click on the search icon. If required place a check mark in the All Locations option box.

5. Choose the customer from the drop down list.

6. The address box displays the address of the chosen customer. This helps identify contacts that share the same name.

7. The receivable status and credit limit will be displayed.

8. Enter the Payment Amount. If you are paying selected invoices skip this step.

9. Select the Method of Payment.

10. The amount unpaid will display the remaining balance.

11. Select how the payment will Apply:

    1. General Payment will create a general payment credit detail line for the amount specified.

    2. Oldest Outstanding will apply the payment against the oldest invoices until the amount is depleted.

    3. Selected Invoices allow you to chose the invoices and credits that apply.
       
       Tip: The software uses standard windows features when selecting items. To select more than one item, hold down the CTRL key while selecting individual items. To select a block of items, select the first item, hold down the SHIFT key, and then select the last item. All items in between will be selected.

12. Click the Save menu button. You can click Cancel to exit without saving.

13. If you are using X-Charge, you will be prompted for a signature and the signature will print on the receipt.

14. You will be prompted to print a receipt for the payment.

Customer Payment On Account Tour