The GL Verification Tool

The GL Verification tool is a sophisticated diagnostic tool that scans every GL Account's native tables and compares them to the Audit Trail entries for that Account and reports any discrepancies. It also checks balancing totals.

Accessing the GL Verification Tool

Open the General Ledger Manager.
Click the GL Verification tool in the toolbar.

Click the GL Verification tool.
Review the information on the dialog.
If you decide to proceed, click the Verify tool.
If no problems are found, you will see this message: "Verification successful - Source Totals agree with Journal Totals in all General Ledger accounts."

What to do if the GL Verification Reports Errors

Use the Email tool to report the errors to Support. The email tool will automatically add technical details so support personal can see what caused the errors. You can use the Email Preview tool to confirm this. Please add a description of the circumstances that prompted you to run the GL Verification using the Email Message Prefix area.
Click the Cancel button, and continue working with the software. Support will analyze the problem to determine the best course of action.
It is suggested that you do NOT use the Synchronize tool unless you are advised to do so by Support.
If used, the GL Synchronization process would balance the books by writing a forced adjusting entry to GL Sync Forced Balancing Entry Account. Working with Support, you would use the GL Adjustment tool to move the amount from this Account to the correct target Account.

The GL Verification Tool

Background

Accessing the GL Verification Tool

What to do if the GL Verification Reports Errors