Processing Returned Goods

To view returned goods:

1. On the Purchases window, expand the tree to display the Returned Goods Awaiting Pickup node. There is a node for each supplier to whom goods are being returned.

2. Select the node for the supplier you want to display.

3. Click Update. The Returned Goods window displays a list of items being returned to the supplier along with all the details of the return.

Legend - Icons and Colors

Part was returned upon receipt.

To process a credit slip when items are returned:

1. Select the items to be credited. Each item selected will be highlighted.

2. Click on Tools and then click on Create Credit Slip.

3. Enter the credit slip number provided to you by your supplier. This most likely is not the actual credit slip number that will be processed by your supplier once they enter it into their system but you are usually provided with a reference number for the items being returned.

4. Click Create.

5. You are returned to the returned goods bin dialog and the selected items have been removed.

To delete a lost item:

To add a found item:

To return an item to inventory:

To view the items detail:

Tip: The software uses standard windows features when selecting items. To select more than one item, hold down the CTRL key while selecting individual items. To select a block of items, select the first item, hold down the SHIFT key, and then select the last item. All items in between will be selected.

To process the credit slip when you receive credit for items returned:

1. On the Purchases window, expand the tree to display the Returned Goods Credit Slips node. There is a node for each supplier to whom you are awaiting credits from.

2. Select the node for the supplier you want to display.

3. Select the credit slip number to be processed. The number shown is the reference number you received from your supplier when the items were picked up.

4. Click Update. The Credit Slip window displays a list of items that were returned to the supplier.

5. Select the items to match the supplier's credit slip and then click Tools and then click Post to Accounts Payable.

6. The Credit From Returned Goods Bin is the total of the items you have selected and should match the subtotal of the supplier credit slip before taxes.

7. Adjustment allows you to make an adjustment to the credit slip amount. It can be either a positive or negative amount.

8. Your two default taxes are calculated and displayed. They may be changed if necessary.

9. You can change the Date of the credit slip to match the hard copy by clicking on it.

10. Select the Supplier if required.

11. Enter in the Credit Slip #.

12. In the Post To field select:

    1. Accounts Payable to post the credit to the accounts payable account for the chosen supplier.

    2. Cash to post the credit to cash in your cash drawer.

    3. Check to post to check in your cash drawer.

    4. Credit Card Account to post to your credit card liability account.

13. Click Post.

14. You will be asked if you would like to print a copy of the credit slip. Click on yes or no.

15. You are returned to the credit slip window.

To remove an item:

To update an item:

To change the credit slip number:

To view the items detail:

Tip: The software uses standard windows features when selecting items. To select more than one item, hold down the CTRL key while selecting individual items. To select a block of items, select the first item, hold down the SHIFT key, and then select the last item. All items in between will be selected.