The software has full version updates and then will frequently have revision updates within the same version until the next full version is released. An example of a full version update would be to go from version 4.1.7 to version 4.1.8. An example of a revision update would be to got from version 4.1.7 Revision A to 4.1.7 Revision B.
Full version updates need to be scheduled with Support because your database and client need to be on the same version. If your database is on version 4.1.7 and you install version 4.1.8 on your computer you will not be able to access your database. They both need to be on the same version. However, this is not the case with revisions. You do not need to schedule revision updates with support. If you are on revision A of 4.18 and version 4.1.8 revision B is release you can update at your leisure.
Update Procedures:
Uninstall the Software. Go to the Control Panel, select Remove or Uninstall programs, scroll down and find the listing for the Software. Select the button that says Change/Remove. Select remove all installed features.
Download the new version/revision and save it. If you are unsure on where to acquire the software, please contact Support.
Install the Software by double clicking on the file you saved in step 2 and it will start the Install Shield Wizard.
If it asks you to verify the publisher choose yes.
Just select all the defaults and it will install the software.
Click on the Software's icon that was placed on your desktop or select it from your program list and log in to the program.
Repeat all steps for each workstation running the software.