Tip: You will need administrative rights to install the client software.Your distributor will provide you with instructions on where and how to download the client software. If they have not done so, please contact them for instructions.
Installation of the client software is simply a matter of following the prompts in the setup program for a typical installation. The installation process follows standard windows application installations. Under most circumstances, the default settings should be chosen unless instructed to do otherwise by a support representative.
Tip: You will need administrative rights to install the client software.
The Software uses a software copyright protection system similar to the one Microsoft uses for their Windows operating system. As with Windows, the software's client software will not run without a valid Activation Code for each computer where the software is installed.
When the software client is started for the first time, it will display a dialog displaying the computer's Product ID, and ask you to enter your Activation Code. To obtain your Activation Code, let Support know your Product ID and they can issue your Activation Code. You can do so by clicking the Email ID button in the dialog or phone support at the number provided to you by your representative.
Here's how the activation system works...
Every computer in the world has a unique identification number (technically called a MAC address) which is embedded in the computer's Network Interface Card (NIC). The software uses this identifier to generate the Product ID. That makes your Product ID totally unique to the computer workstation on which the software client is running.
When the software is started, it checks for the correct Activation Code, and matches it with the computer's Product ID. If the match does not work, the software will not run and you are prompted to enter your Activation Code. Your Activation Code only to be entered once.
**WINDOWS 7 Terminals – Please note, due to security setup of Windows 7, some terminals may ask for new activation codes once the update is completed. If this happens please do the following.
Tap your F12 key until your product ID # shows the number followed by the star for example: 12345-67890-12345 *
Then email that product ID # to support and they will provide you with a new activation code.
As you know, the software is a client / server system. The client software always runs on a different computer than the database server. That means there must be a connection between your client computers and the server computer.
The technical details about a connection are referred to as the connection parameter set.
Each client computer needs only one connection parameter set, of course. However the software allows you to store up to three sets to make it convenient for folks who routinely log onto different servers. A typical user may use the three connection parameter sets like this:
The connection to their live company database,
The connection to their company's test database, and
The connection to the software's tutorial database.
Connection Parameter Sets are initially set up, and then maintained using the Connection Wizard.
Connection Parameter Sets are initially set up and subsequently maintained using the Connection Wizard.
When the software is started for the first time, the Connection Wizard will start automatically to prompt you for the connection parameters it needs.
If you need to change a connection parameter set or add a new one, here's how to start the Connection Wizard:
If you are currently connected, choose File | Disconnect From Server
Choose File | Connect To Server
On the Login window, click the Connection Wizard tool.
Each panel of the Connection Wizard contains hints about the parameter it is prompting you for.
Connection Name: Choose the appropriate Connection Name from the drop-down list. You can rename the connection by highlighting it and typing over the current name. I suggest you select a name which describes the purpose of the connection, such as Tutorial Database. Click Next to continue.
Data Server Name: Type the IP address for your company's data server. Click Next.
Company Login ID and Password: Type the applicable Login ID and password. Click Next.
Click the link to test the connection. The status bar indicates when a connection has been made successfully. Click Next.
Database Name: Choose the database to log onto from the drop-down list (generally, there is just one default database). Click Next.
Location: If you are using the Franchise or Enterprise Edition of the software, choose the business Location to log onto from the drop-down list (generally, there is just one default location). Click Next.
When prompted to save the new connection, select the checkbox and click Next.
On the Login window, log in to the software.
