Web Store Setup

Your database needs to be configured for the e-commerce web store before you can begin using it. If you have not been configured please contact your Representative.

Enabling Contacts

Navigate to the properties tab of the contact card for the customer you wish to enable.

Advanced

PO Required - If you wish to force the customer to provide a PO number on their orders, check this box.

Online Order

Enabled - Check this box if you wish to enable this customer for The software's Web Store. This will allow your customer to place orders to your management system via the web store.

This service incurs monthly charges for each contact you enable as per your service agreement with the software provider.

User Name - This will be the login used by the contact to log into the web store.

Password - This will be the password used by the contact to log into the web store.

Password Confirm - Type in the password a second time to insure it is correct.

You may wish to create a contact category for these contacts to allow you to generate a list of contacts that are enabled.

Notifications

By default, The software will notify workstations that there is an incoming order that requires attention. However you can change these parameters on a workstation basis.

Navigate to Tools | Workstation | Workstation Defaults and click on the messages tab.

Work in Progress

Customers placing orders via the web store can add notes to the order. These are attached to the work order in the software as work order notes. It is important to display notes for the today's work section of the work in progress manager so they are visible to the order taker.

These options can be set in the display options at each workstation.

 

Web Store Tour

 

Administration Login

The administration login is an internal account that is used to setup extra features in your web store. The extra features are detailed below. To set up the Admin user, edit your location manager contact card and provide it with a user name and password like any other contact you would enable for the web store. When you login to the web store using this login and password you will have an Admin button on the menu. Clicking this button will provide the ability to configure the features listed below.

 

Price Matrix Configuration - This provides the ability to create a pricing matrix to specify price calculations.

 

Price Matrix Assignment Configuration - This provides the ability to assign your web store users to a matrix.

 

User Template Configuration - This allows you to assign a user to a template in your system. By doing so, orders placed will place the items inside the first package listed on the template. This allows you to categorize your online purchases. Simply select the user and then select the template to assign to that user. Click save when finished.